Our full range of

Services

We have broken down all the possible services we can provide you within our ‘4 Steps’Have a read of them below, then get in contact with us to discover how we can tailor our services to personally help take your business to the next level.

Step One

Planning Stage 

Initial discovery

We meet to discuss your:

  • business goals
  • target market

We discuss ideas around:

  • proposed website + digital strategy 
  • which services we could provide
  • specific website requirements
  • relevant digital tools to set up
  • whether or not there will be ongoing support of any kind (maintenance, marketing services etc)
  • what input we will require from you along the way
Proposal

We put together a proposal based on our discussion. You then choose what you agree on and we start working together from there. 

The proposal will be in the form of a tailored plan for your business which includes:

  • steps we will take including services provided and tools we will be implementing
  • the input we will require from you to make it happen
  • cost of the services/package

Step Two

Website Creation

website Design & development

We either:

  • create you a brand new website
  • completely revamp and old, stale website

Here’s a few words to describe them:

  • modern
  • progressive
  • professional
  • unique
  • beautiful
  • smart
  • targeted
  • will attract and win your customers over

Some dynamic features are not limited to, but can include:

  • Contact forms
  • Slideshows, Gallery and video
  • Blog/News
  • Tutorials
  • Booking integration
  • Payment integration
  • Membership areas

We specialise solely in WordPress, the largest website building & content management tool in the world, so we can continue to stay on the forefront and cutting edge of where this exciting technology is going, so you reap the benefits!

E-Commerce

These websites come with the exact same capabilities as above, while also taking advantage of WordPress’ ability to sell practically anything over the web: 

  • professionally
  • beautifully
  • securely
  • easy to manage
On-Page SEO

On Page Search Engine Optimisation (SEO) refers to the process of:

  • optimising your website content and structure for Google (and other search engines) to find you and show you higher in their search results
  • making sure that your content is targeted to what potential customers are searching to find your type of business

Through the website creation phase, this can include: 

  • Basic keyword research 
  • Optimising those keywords for the content of each page
  • Making sure the content is as appealing and relevant to the customer as possible (regardless of the keywords)
  • Optimising image and video file size & quality
  • Making sure the website loads as quick as possible
Logo & Branding

If you are starting fresh and have no pre-existing logo or branding for us to work with, we can assist with that too:

  • Create overall feel and personality of your brand
  • Logo design in various formats
  • Base colour scheme
Photography & VIDEO

If required, we can incorporate professional photos and/or video of your staff, business activities and client results that will form the cornerstone of a unique website design and really make it stand out.

This can include: 

  • All new photography
  • Incorporation of your existing photography

Step THREE

Online tools set up

Domain Name & Hosting

These are required to have your website up and running. We make it easy for you by setting up your:

  • Domain name (this will be in your name and you will own it going forward)
  • Hosting (either through our reliable hosting or an external hosting provider)

We can also provide ongoing management and troubleshooting for you going forward, but rest assured these will always be owned by you and you have full rights of taking it somewhere else.

 

Google Analytics & Search Console

These are the industry standard tools for managing and tracking your website performance. We can take care of the set up including:

  • Installing Google Analytics tracking code on your website
  • Optimising for and submitting your website to Google Analytics & Search Console
  • Setting up specific ‘goals’ in Google Analytics that you can track based on actions users take on your website
  • Basic training and walkthrough of these systems

 

Email

We can implement Gmail Email for Business (G-Suite) which is our opinion of the most modern and reliable, cost-effective cloud-based email solution of today for business.

This means that you have:

 

  • Your own professional business email addresses based on your website (e.g. info@yourbusiness.com.au)
  • Be able to access your email anywhere, on any device
  • Take advantage of the full suite of Gmail features
Social Media

Having an online presence outside of just your website is important for your business nowadays, to broaden your reach and connect with customers on the platform of their choice. Optimising these also makes your business professional and consistent across all platforms.

We can use our expertise to take care of your:

  • Facebook page set up
  • Instagram page set up
  • Twitter account set up
  • LinkedIn company page set up
  • Youtube account set up
  • Optimise all profile pictures, cover photos, bios and page information to be as professional and applicable as possible to that platform
  • We can create social media posting templates for the various platforms using ‘Canva’ – an easy to use online graphic design app that allows you to either reuse the templates we create, or allow us to manage them going forward

 

Google business & Online Directories

People are finding businesses like yours on directly on Google search result pages and online business directories.

We can greatly increase your exposure and create an optimised, consistent and professional listings on:

  • Google My Business
  • Online business directories (such as Yellow Pages & Yelp)
  • Industry directories

We take them to the next level by:

  • Optimising images for each platform
  • Optimising your business information
  • Making sure they are consistent across all platforms

 

Email Marketing

We can set up your website to build an email list of loyal customers by connecting with an email marketing platform.

Includes:

  • Set up sign-up forms on website with Call to Action
  • Set up email marketing platform (such as Mailchimp) 
  • Set up lists and segments
  • Create customised email templates to use going forward
  • Set up an automated welcome series for new sign-ups
Online tools & Apps

When you work in digital as much as we do, we tend to come across handy tools either on desktop or phone that take make life easier or do something far beyond your manual capabilities.

We:

  • Identify parts of your business that can be optimised to be smarter or more efficient
  • Advise on tools that can help boost these areas
  • Set up and optimise the tools for you

 

Step Four

Your secret weapon

Website Hosting & Maintenance package

The technical side of your website should be the last of your worries as a business owner. Let us take care of it by using our own hosting provider for a completely managed solution for your peace of mind.

Our package includes a monthly fee for:

  • Managed hosting of your website
  • Maintaining a full daily backup
  • Security updates of website files
  • Security scanning
  • A monthly report of what was done
  • One hour of website changes if requested

Website Support

Alongside our hosting & maintenance package, we also provide additional ad-hoc website support and changes when you need it, with an hourly rate based on additional work done. We’ll always be by your side!

 

Website Analytics Tracking Reports

We can provide a monthly report of your website tracking through Google Analytics. This provides in-depth information about how your website is performing, what isn’t working and what works.

The report includes features such as:

  • Your visitors
  • Where they came from
  • What they searched to find you
  • What pages they viewed
  • Specific actions they took
SEO

Ongoing Search Engine Optimisation (SEO) refers to the process of:

  • optimising your website content and structure for Google (and other search engines) to find you and show you higher in their search results
  • making sure that your content is targeted to what potential customers are searching to find your type of business
  • continually producing great new content that grow your website and attract new customers
  • content distribution and public relations

This is an ongoing process to ensure you keep improving your position in search results and keep targeting customers for what they are searching, through:

 

  • Ongoing keyword research 
  • Creating the new content that are optimised to those keywords such as blog posts or new landing pages
  • Making sure the content is as appealing and relevant to the customer as possible (regardless of the keywords) and have clear call to actions
  • Broadcasting your content through means such as:
    • Email lists
    • Social media
    • PR outreach
    • Paid ads on Google, Facebook & Instagram
SEM (Google Ads)

We can have your website featured in first place on Google’s results, which target exactly what your ideal customers are searching for! You pay the agreed actual ad budget through Google Ads and charge a fee per ad that is set up. 

This is our process:

  • We research a type of customer to target based on a certain need, including the exact keywords they are searching
  • We create or optimise a ‘landing page’ (a special page on your website), blog-post or use an existing page that provides tremendous free value to the customer and wins their trust
  • We set up a clear ‘call to action’ such as contacting you, or providing you with their details for further marketing down the track

Social Media Ads (Facebook & Instagram)

We can create specialised content for social media to attract the exact type of customers you are looking for! You pay the agreed ad budget through Facebook and we charge a fee per ad that is set up. 

This is our process:

  • We use Facebook’s advertising tool for Facebook & Instagram to drill down and target the exact characteristics that you look for in your customers
  • We create or optimise a ‘landing page’ (a special page on your website), blog-post or use an existing page that provides tremendous free value to the customer and wins their trust
  • We set up a clear ‘call to action’ such as contacting you, or providing you with their details for further marketing down the track

    Social Media management

    We can boost your social media with smart management:

    • Planning ahead with calendar and scheduling tools
    • Splitting up posts into template types and designing them to create a consistent theme

    Email Marketing

    We can manage your email marketing on an email send basis. This can include:

    • Designing and creating each email based on your content 
    • Testing it works properly on major email clients and devices before sending
    • Developing new automated email marketing funnels to generate sales on auto-pilot

    Graphic Design

    We’d love to come alongside you with all your ongoing graphic design needs on a per item/per month basis, such as:

    • Social media post design
    • Digital promotions design
    • Other graphical design requirements

     

    Value Packages

    tailor your combination of the four steps

    Each of the above services can work standalone, based on your needs. Often though, there can be tremondous value that you can take advantage of when you combine the services & steps to take your business to the next level.

    Have a read below of some examples of value packages, then contact us so we can discuss how we can tailor a package for you.

    Client Showcase

    Be inspired by those we have helped so far.